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Compare Kitt vs the competition
Do we lose human support if we use Kitt?
No. Kitt still provides human assistance for changes, cancellations, and special cases. The difference is employees don’t need to message someone for every booking — they only involve support when it’s actually needed.
Why not just let employees book on consumer websites?
Consumer sites optimise for the traveller, not the company. They don’t enforce policy, track cost centres, or give finance visibility — which turns travel into reimbursements, manual checks, and month-end cleanup.
How is Kitt different from a travel agency with a portal?
Agency portals still depend on agents and manual processes behind the scenes. Kitt enforces rules automatically at booking time and keeps the entire trip lifecycle in one structured record for finance.
Will prices be higher than booking directly?
Kitt uses the same underlying inventory as major travel sites. So our prices will always be comparable to prices you find online.
What happens when a traveller needs to change or cancel a ticket?
On Kitt, travellers can do reissues and cancellations automatically on most bookings. Bookings that don't support automatic flows, travellers or admins can just reach out to our concierge team for help. The updated cost, ticket and audit trail stay linked to the same trip, so finance doesn’t have to reconcile it later.
Is Kitt built only for large enterprises?
No. Kitt is designed for companies that travel regularly but don’t have dedicated travel operations teams — typically growing SMEs and regional teams.
Is Kitt cheaper than traditional travel agencies?
Yes. Traditional agencies rely on manual agents for booking, ticketing, and changes — so they charge higher service fees and often add hidden charges to cover operational costs. Kitt automates these basic operations, which means we don’t need agents for routine tasks. As a result, customers pay low, transparent service fees with no hidden costs.
